Structure
A good structure is so important to us because we are committed to delivering high-quality work to our clients. Since there is always someone going on vacation, on parental leave or falling ill, it is crucial to have an effective organizational structure. Our team members organize themselves quickly and can deputize each other seamlessly. The use of standardized processes and of practical templates enables a high level of professionalism with ease. It is good to know that everything is located in a place where it can be found easily by everyone.
QM Certification
We participated in an intensive workshop on quality-bound planning in Gladenbach from 11.01.2019 – 13.01.2019. It was our goal to improve and expand our already existing quality management handbook and to meet all of the requirements for a Quality Management certification.
In June 2019 our efforts proved to be a success – we were certified with the quality certificate “Planner in Construction”. This certificate is only awarded to architecture and engineering firms which undergo a successful independent examination through the experts at TÜV Rheinland. We are the only office certified to this standard in our region.
Now we can demonstrate our commitment to the TÜV standard, which encompasses measurable criteria concerning the original rendering of services (for example fee schedules and deadlines, the delivery of an error-free product), the qualifications of employees, our customer service, our handling of documents and written documents. The distinction “Planner in Construction” is a quality management system that is recognized by all public sector clients. It is valid for 3 years, during which yearly inspections occur. These audits cement our obligation to consistently improve our work processes – and this is a challenge we don’t mind.
Technical equipment
Hardware | 1 server network with 21 PC stations & 15 notebooks |
Periphery | 1 plotter A0 1 printer b/w A4 1 work centre (email, fax, printer, scanner) 2 work scanners 1 TV flat screen |
Software | Operating system: Windows 10 MS Office 2013, 2016, Office 365 Drafting software: AutoCad, AutoTurn, Revit, Vectorworks 2019, SketchUp Pro, DWG-Viewer Adobe Creative Suite: Photoshop, Lightroom, InDesign, Illustrator, After Effects Cost management: California.pro, STLB Bau Project and meeting planning: MS Project Controling: Kobold Control |
Data exchange | DWG- / DXF- / GAEB-Formate |
Communication | ftp-server, terminal server, email |
Client database | Infodesk with DMS |
Data backup | Hard drive |
Antivirus | G DATA |
Plotting service | Repromanager from Reproplan |